Our client, a leading beauty brand, is seeking an experienced Operations & Supply Chain Manager to lead end-to-end production, logistics, warehousing, inventory, wholesale operations and product development. Partnering with global suppliers and major retail accounts, you'll play a key role in driving operational performance, supporting growth initiatives and ensuring products are delivered seamlessly from concept through to customer. Interested? Email your CV to or apply via the link for a confidential discussion in the new year. *Only suitable candidates will be contacted in relation to their application. Hiring Consultant: Kelly Pike Job Code: Please note that only those applicants who fit the brief will be contacted in relation to their application. RESPONSIBILITIES Supply Chain and Production Manage end-to-end production processes with manufacturing partners in China. Build and maintain strong relationships with offshore factories to ensure quality, cost and delivery targets are achieved. Negotiate production timelines and proactively manage risks and delays. Monitor supplier performance and implement continuous improvement initiatives. Ensure compliance with ethical sourcing and quality standards. Logistics & Freight Management Oversee all inbound and outbound logistics activities. Manage international freight, customs clearance and shipping providers. Ensure efficient delivery of goods into local distribution centres and warehouses. Develop contingency plans to mitigate supply chain disruptions. Warehousing & Inventory Management Lead relationships with 3PL providers and warehouse partners, both domestically and internationally. Monitor warehouse performance, inventory accuracy and service levels. Drive best practice inventory controls and stock management processes. Ensure efficient order fulfilment across both wholesale and DTC channels. Identify opportunities to improve operational efficiencies and reduce costs. Wholesale Act as the operational lead for major wholesale accounts, with a particular focus on Woolworths. Partner with Woolworths stakeholders to align forecasting, replenishment and promotional activity. Monitor customer performance and proactively address supply or availability risks. Support ranging activities, seasonal planning and new product launches. Ensure retailer compliance requirements and service expectations are consistently met. Product Development Lead the operational delivery of new product development initiatives from concept through to launch. Coordinate with internal teams, suppliers and external partners to ensure timely execution. Establish critical path timelines and monitor key milestones. Evaluate manufacturing capabilities, costings and feasibility for new products. Drive continuous improvement within the product development process. Demand Planning & Commercial Performance Develop and manage demand forecasts across wholesale and DTC channels. Collaborate with commercial teams to align inventory plans with revenue objectives. Monitor inventory levels and optimise stock investment. Identify risks and opportunities through data analysis and recommend corrective actions. Support budgeting, forecasting and S&OP processes. REQUIREMENTS Proven experience in supply chain, operations or production management within FMCG, beauty, retail or consumer goods. Strong understanding of international sourcing, logistics, inventory management and demand planning. Experience managing key retail or wholesale accounts is highly regarded. Exceptional stakeholder management, negotiation and problem-solving skills. Highly organised with a commercial mindset and the ability to thrive in a fast-paced environment.
